Refund Eligibility

Refunds are applicable under the following circumstances:

Defective or Damaged Products
If the item received has a manufacturing defect or is damaged in transit.
Incorrect Product Delivered
If the delivered product differs in size, colour, or style from the one ordered.

Note: All refund requests must be raised within 7 business days of receiving the product.

Non-Refundable Items

Refunds will not be issued for:

Customized or made-to-order products.
Sale or clearance items.
Minor variations in colour, texture, or weaving—common in handcrafted or handwoven garments.
Items returned in a used, damaged, or altered condition.

Replacement & Exchange Policy

Returns are accepted only under the following conditions:

Condition of Item
The product must be:
- Unworn, unused, and unwashed.
- In its original packaging with all tags intact.
Return Window
Return requests must be initiated within 7 days of delivery.
Eligible Reasons for Return
- Defective or damaged products.
- Incorrect item received (size, colour, or design mismatch).
- Product not as described on the website.

Important: Replacement or exchange services are not applicable for international orders.